Privacy Policy

Last Updated: 02/15/2018


Your privacy and security are important to Musifai. As a result, we have developed strict internal processes developed to maintain your data in a secure environment.

Musifai is an e-commerce service that provides musical instrument rental and purchase services, and related music education services.

The purpose of this Privacy Policy is to explain (1) what data we collect from you, (2) how we use your data, and (3) who we share your data with.

How We Collect Your Information

We collect and use a number of different types of information about you to provide, improve and protect our Services:

Personal Information

When you sign-up for Musifai, we may collect, and associate with your account, information like your name, email address, mailing address, and phone number.

Information Automatically Collected 

We collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.


We may collect information using “Cookies.”  Cookies are small data files stored on your hard drive by a website.  We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience in Musifai. 

We use cookies to provide, improve, protect and promote Musifai. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with Musifai, and improving it based on that information. You can set your browser to not accept cookies, but this may limit your ability to use Musifai.

External Sites

Musifai may include links to other Internet sites as a convenience to Musifai users or as a means to fulfill your requests (for example, a third-party site may process credit card information or provide other services on our behalf).  Musifai is not responsible for personal information that you voluntarily disclose to third-parties that you reach through links or otherwise through Musifai.  Any such information that you do disclose will be governed by the privacy policies associated with those sites.  

How We Use Your Information

We use the information we receive about you in connection with the services and products we provide to you.  For example, we may use the information we receive about you

·      as part of our efforts to keep Musifai products and services safe and secure;

·      to protect Musifai’s or others’ rights or property;

·      to provide you with location features and services, like telling you when something is going on nearby;

·      to make suggestions to you on Musifai; and

·      for internal operations, including trouble shooting, data analysis, testing, research and service improvement


Granting us this permission not only allows us to provide Musifai as it exists today, but it also allows us to provide you with innovative features and services we develop in the future that use the information we receive about you in new ways.


We endeavor to protect Musifai and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we maintain.  We also continue to work on features to keep your information safe. However, while we attempt to protect all information you send to us and we maintain to provide Musifai to you, please note that no connection through the Internet and data storage facilities are entirely immune from unauthorized hacking and access, and so you should use Musifai with discretion. You can help us by protecting your username and password and using Musifai only through secure networks.

How We Share Your Information

Your information will be kept secure and private as detailed above. It may need to be processed by other people or third party purposes. We will only share such information without your consent for the following purposes.

Others working for Musifai

For quality and technical support purposes, select Musifai employees may review your information. These employees will access your information only to perform tasks on behalf of and in compliance with this Privacy Policy.

Service Providers 

Musifai uses trusted third party service providers to help us provide, improve, protect, and promote our Services (for example, Google Analytics uses cookies to help us understand how users interact with These third parties will access your information as well as information from cookies, log files, decide identifiers and location data, only to perform tasks on our behalf and in compliance with this Privacy Policy.

Other Parties

We may remove parts of data that can identify you and share anonymized data with other parties.  We also may combine your information with other information in a way that it is no longer associates with you and share that aggregated information.


We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law or to respond to lawful requests and legal processes; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Musifai or our users; or (d) protect Musifai Project's property rights.

If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that transaction. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.

Children Under the Age of 13

Musifai is not targeted to or intended for, children under 13 years of age. Musifai does not market products or services to this age group, and does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on Musifai or on or through any of its features or register on Musifai, or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us (see Contact below for details on how to contact us).

Accessing and Correcting Your Information

If you have a Musifai account, you can review and change your personal information by logging into Musifai and visiting your account profile page, and updating your information. 

You may also send us an e-mail (see Contact below for details on how to contact us) to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Deleting Your Information

If you delete your Musifai account, we will delete all of your personal information. Please note: (1) there might be some latency in deleting this information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements. To delete your account, contact us at

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of Musifai that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us (see Contact Us below for details on contacting us).

Changes to Our Privacy Policy

We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you via a message to the e-mail address associated with your account and/or through a notice on the Musifai home page.  You are responsible for ensuring we have an up-to-date, active and deliverable e-mail address for you, and for periodically visiting Musifai and this privacy policy to check for any changes.


Have questions or concerns about Musifai, our Services and privacy? Contact us at